Orlando International Airport

TMC holds it's second 5-year IT Professional Services Contract at the Orlando International Airport. While Orlando International Airport IT Department continues to handle all systems, it also completed a state-of-the-art Transportation Facility serving visitors arriving for Disney World, Epcot Center, Universal Studies, NASA Space Center and all other local/regional attractions. Orlando International Airport is the busiest airport in Florida and the seventh busiest in the U.S., having serviced 24,434,090 passengers in 2022 and expected to increase again in 2023 due to the new 15-gate Terminal C.

A few of the projects completed under the two 5-Year Master Contracts TMC has conducted:
• Standardization for 200 network infrastructure communication rooms throughout the airport facilities in support of all mission critical systems such as CCTV, Access Control, fiber/copper, LAN, Wi-Fi, Common Use and Airport Systems and all other systems
• IT Systems Back Up Replacement requirements definition, sizing, design, spec, training and TCO plus award to Commvault
• Load Balancing Replacement design, spec and award to F5
• Core Firewall replacement and implementation of redundant Palo Altos
• IT Network Operations Center requirements and implementation including ServiceNow application development
• Campus outside plant duct bank fiber design and expansion to close the fiber ring
• Triple MPOE facilities, design, site selection, specifications and bid documents for each facility with capabilities for 6 diverse carrier cages plus GOAA server rooms to serve the entire airport
• Small Business Department cellular application requirements and recommendations
• Airfield, long haul Wi-Fi design, specification and RFP
• On-site Hyatt Hotel Wi-Fi heat mapping, design, specification and implementation drawings
• PCI DSS v2 gap remediation tasks/deliverables and IT/IT security policies, standards, procedures, and guidelines documentation
• Design, specification and bidding for conversion of paper process for all concessionaires to full electronic Merchant Processing
• Redesign of Security Badge payment system and PCI compliance
• Creation of full CSIRT plan, policies and procedures, training, implementation and roll out of CSIRT
• QSA assessment and audit
• IT staff augmentation for: IT NOC, IPT, ServiceNow development, PMs, CCTV design, SharePoint, Structured Cable standardization, documentation and PM