Telecom Expense Management & Reduction
Know the Facts
U.S. businesses waste over $38 billion per year, mostly due to telecom company errors (Aberdeen).
Today, telecom services are often the third largest expense for companies after payroll and property. With that, it's important to know some facts.
Up to 85% of mid-market company telecom bills are paid in full and never audited by the organization.
When a typical telecom audit is conducted, billing analysts often examine a small subset of invoices, potentially leaving millions of dollars on other telecom spend areas.
Today, telecom companies have made it near impossible for you to understand your bills and what you are being charged for. While you may be able to dispute a charge here or there, a full telecom cost recovery service is an excellent resource to find you maximum savings.
Our unique process is two-fold. First is the telecom bill review, which is where most companies stop. We go a step further with the second part of our process, the network review. We review your network structure, service contracts and more, to find millions of dollars hiding in plain sight. With over 33 years of experience doing just that, we leave no stone unturned to help businesses recover thousands to millions of dollars.
Some common issues:
An average savings of 42% on total monthly or annual spend (we have saved up to 92% for some clients)
Fast turnaround and ROI
Telecom budget prediction and control
Save time by increased staff and network efficiency
100% peace of mind for you, your CFO and IT Department
Decrease in time wasted negotiating with vendors and carriers.
Still have questions?
What is TEM?TEM is the abbreviation for “Telecom Expense Management” or “Technology Expense Management”. It was born out of the desire for enterprises to get a better handle on their technology assets and services. As the technology landscape has evolved, it is now used as a way to manage all voice, data, internet, wireless and cloud services.
Why do I need a technology cost audit?Technology cost auditing is usually a low priority for most of our clients and their IT staff, but can be an extremely effective way to save money and put it towards other department projects. After all, do you really want to spend the time and resources gaining an in-depth understanding of complex tax and tariff codes, fees and surcharges, usage analysis, and contract compliance? We have the years of experience behind us to ensure you only pay for the technology network services you need and have the best negotiated rates possible.
Can't my technology/telecom provider clean up my bills for free?To put it simply, your technology provider has ZERO financial incentive to help you clean up your bills. In fact, they prefer you didn't ask them because lowering the amount of your bill not only lowers their monthly income but it actually lowers the sales commission for your representative. On the other hand, we ONLY get paid if we find and save you money.
I've done a technology/telecom audit before and didn't get great results. How are you different?Most companies promise that they can save you 15-25%. That being said, it doesn't provide the "wow factor" you may have been looking for when you signed up for their services. At TMC, our 33-year average is 42% up to 92%. Not many companies can say they have that high of an average.
Who is the best person in my company to talk with to get started?We work both the executives and the IT Department staff to create a full scale understanding from the executive level down to the lower level IT personnel. But rest assured, we work behind the scenes to find ways to save you money without disrupting your workflow or taking too much of the staff’s time and resources.
Who have you worked with in my industry or of similar company size?We have worked with all major industries and companies of all sizes. From Fortune 100 companies to a classified small business with under 250 employees.
What documents do I need to submit to get started?We send you a checklist of all of the items we need in order to get started. That way we can track and make sure we have all documentation needed before getting started to prevent delays. The items on that list include: 1. Non-Disclosure Agreement (we sign your document for your privacy). 2. Letter of Authorization to all of your technology providers. 3. 3+ months worth of all technology bills (voice, data, internet, wireless, cloud, etc.) 4. Copies of all service agreements with primary carriers, service providers or vendors. 5. Copies of any network diagrams (voice and data).
How do I send you the documents?We prefer electronically, by email or file share. Email them directly to one of our consultants or to email@example.com.
Will we need another audit in the future? If so, how soon after?We recommend a "health check up" one year after our services are complete. During that time, we will make sure your service providers have "behaved" and didn't try to pull a fast one on you over that last year. With technology being ever-changing, major decisions can be made within 3 months time. Which in turn changes your network and billing. So if you feel like 1 year is too long, contact us and we can check in sooner.
Check out of FAQs below.
Over the last 35 years, we have serviced every major industry with our Telecom Audit & Cost Reduction services. Here's are a few examples.